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TRAVEL AGENCY ESTABLISHMENT HANDBOOK

Alara Türkü

PlusClouds Author

Cloud & SaaS


Today, just like in every other field, services in tourism are provided online. We have gathered the necessary steps for those wishing to establish an online travel agency in this blog post. Additionally, you can check out our Q&A video with Demir Arkman on topics such as competition among agencies, ticket sales, data storage, and security standards.

What Type Will Your Travel Agency Be?

There are three types of travel agencies.

Type A Travel Agencies: These are the most comprehensive travel agencies, and they can provide all services under tourism. Type B Travel Agencies: They sell tickets for existing services such as tours and trips. They can sell domestic and international tickets. Type C Travel Agencies: They can only organize tours for citizens of the Republic of Turkey within Turkey.

When applying, you need to determine the type of your agency, and the required registration fee also varies between types.

Legal Process

First, the agency must be approved by the Ministry of Culture and Tourism. You can reach the petition and required documents to be submitted personally or by mail to the general document section of the ministry from the ministry's page.

Agencies that receive approval from the ministry must apply to TÜRSAB without wasting time. The petition and documents required for this application can be accessed from this link.

The fees specified on TÜRSAB's page are as follows:

  • For Group A: 7,000.00 TL (Seven thousand Turkish Lira)
  • For Group B: 6,000.00 TL (Six thousand Turkish Lira)
  • For Group C: 5,000.00 TL (Five thousand Turkish Lira)
    and for each branch, this amount must be 25%.

The person applying to TÜRSAB must be authorized by the legal entity. During the application, this person is required to present a document proving their authority.

Applications approved by TÜRSAB are communicated to the ministry by TÜRSAB. Applications found to be complete receive official approval.

During the application process, if there are missing or inadequate documents, the application may be returned to TÜRSAB. In this case, the deficiencies must be completed and re-submitted within a month. In cases of delay, the application will be canceled. If missing documents are not completed, members will get a refund of the fees they paid.

Throughout the process, to check the status of your application, you can query from this address. TÜRSAB and the Ministry will also communicate in writing for updates such as the required documents.

Once this process is completed, you will receive an agency operating certificate and can officially start your activities.

You Established Your Agency, What's Next?

Depending on your agency type, the services you will likely offer are; hotel reservations, plane and bus tickets, tour and vacation packages, car rentals, etc. To successfully market these services, you should determine your digital marketing strategy. For this, you need to set up an easy-to-use website and utilize social media posts, advertisements, and SEO-aware blogs to drive traffic to this site.

Depending on your marketing budget and target audience, you can make certain investments in these actions. Google Ads and Meta ads are the most preferred digital advertising platforms. You may particularly target Instagram for tourism services. Additionally, reaching out to tourism influencers to establish a sponsorship agreement can help gain the trust of your target audience directly.

You can promote your brand name by sharing on social media and blogs. To ensure blogs rank high in search engines and attract traffic, we definitely recommend following current SEO strategies or seeking help from an expert.

You can contact us for your needs regarding the site and domain you will use for marketing and service sales. For an organic marketing strategy, you can check out our articles related to the PlusClouds Partner Ecosystem.

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Sıkça Sorulan Sorular

What types of travel agencies exist and what can each type do?

There are three types of travel agencies: Type A can provide all services under tourism, Type B sells tickets for existing services and can sell domestic and international tickets, and Type C can only organize tours for citizens of the Republic of Turkey within Turkey. When applying, you must determine your agency type, and the required registration fee varies by type.

How does the legal process work to establish a travel agency?

The agency must be approved by the Ministry of Culture and Tourism. After that approval, you apply to TÜRSAB with the petition and the required documents, and TÜRSAB reviews the submission and communicates its decision to the ministry.

What are the TÜRSAB registration fees for each group and for branches?

Group A fees are 7,000.00 TL, Group B fees are 6,000.00 TL, and Group C fees are 5,000.00 TL. For each branch, this amount must be 25%.

Who must authorize the applicant to TÜRSAB and what proof is needed?

The person applying to TÜRSAB must be authorized by the legal entity, and they must present a document proving their authority during the application.

What happens if documents are missing or incomplete during the TÜRSAB application?

Applications with missing or incomplete documents may be returned to TÜRSAB. Deficiencies must be completed and re-submitted within a month; delays can lead to cancellation, and if missing documents are not completed, applicants may receive a refund of the fees paid.

How can I check the status of my agency application?

You can query the status at the provided address, and TÜRSAB and the Ministry will also communicate in writing for updates such as required documents.

What happens after the approval process is finished?

Once the process is complete, you will receive an agency operating certificate and can officially start your activities.

What marketing and service ideas should I focus on after establishing my agency?

You will likely offer services such as hotel reservations, plane and bus tickets, tour and vacation packages, and car rentals. To market these, set up an easy-to-use website and use social media, advertisements, and SEO-friendly blogs to drive traffic; Google Ads and Meta ads are popular, with Instagram for tourism and influencer sponsorships helping to build trust.